Reference

Understand the Rules Before You Start

These terms set out how plaza4ds operates your account, what we collect, and how we handle it — availability depends on local law and eligible regions in Indonesia. Read this before you open an account so there are no surprises later.

Account eligibility by regionData handling and retentionDANA, OVO, GoPay transaction scopePolicy contact channelJurisdiction-dependent access

Explore the Lobby Read FAQ

HOW WE HANDLE YOUR DATA

Account Security and Data Practices

Your account security and how we manage what we hold about you are not afterthoughts — they are built into how plaza4ds processes every deposit, session, and withdrawal request. Here is what we do and who to contact when you need to act on any of it.

Cookies and Session Data We use session cookies to keep your lobby state intact and remember your preferred wallet — DANA, OVO, or GoPay — between visits. You can clear these in your browser settings at any time.

Account Security Measures Login is verified via OTP sent to your registered number. If you suspect unauthorised access, go to Account Settings and change your credentials immediately, then contact support.

Data Retention and Deletion We hold your transaction and account data while your account is open. After closure, data is retained only as long as applicable rules require. Request deletion via the email support channel.

Policy Change Requests If you need to correct stored personal data or update wallet-linked account details, use the Account Help Centre form or contact us by email for a documented response.

POLICY CONTACT PATHS

Reach Us About Any Legal Query

If any part of these terms is unclear, or if you need to request a data change, account closure, or policy clarification, we have direct contact paths available. We aim to respond to policy-related queries as a priority — use the channel that fits how you prefer to communicate.

What Our Legal Terms Actually Cover

plaza4ds Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Plaza4ds operates as a payment-led lobby where your account, your wallet connections, and your session data are all governed by these terms. Eligibility to access the platform depends entirely on the laws of your region — we do not make claims about legal status in any

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specific jurisdiction. When you link DANA, OVO, or GoPay to your account, the transaction data generated on our side is held according to this policy; your wallet provider's own terms also apply separately and we do not override them. We retain account records for as long
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as your account remains active and for a period after closure as required by applicable rules — if you want to know the exact retention window for your data, contact our support channel. Cookie data gathered during your session is used to keep the lobby functional
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across page loads and to remember your wallet preference at checkout. No personal data is sold to third parties. If you are accessing from Tangerang, Depok, or anywhere else in Indonesia, your eligibility is subject to local law — open an account only where the platform
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is permitted in your region. Disputes about these terms are handled through the contact path listed in this policy, not through third-party intermediaries.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Legal Terms

These are the questions we get most often about policy, data rights, and account eligibility. If yours is not here, the support channels above will get you a direct answer.

Yes. Access to plaza4ds depends on local law and is available only where permitted in your region. We do not confirm eligibility on behalf of any specific jurisdiction — check your local rules first.

We collect the transaction reference, amount, and timestamp when you deposit via DANA, OVO, or GoPay. We do not store your full wallet credentials — those stay with your wallet provider.

Data is retained for the period required by applicable rules after closure. For a specific figure for your account, submit a request via the email support channel and we will confirm in writing.

Yes. Send a data-access request to our support email with your account details. We will compile and send what we hold under this policy within a reasonable period.

Session cookies can be cleared directly in your browser settings. For any tracking preferences beyond session cookies, contact support via live chat or email to flag your request.

Use the Account Help Centre form inside your logged-in account, or email support with your account ID and the specific detail you want corrected. We will confirm the change once processed.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy Appplaza4ds App InfoTerms & Conditions

Understand the Rules Before You Start

Account Security and Data Practices

Reach Us About Any Legal Query

Common Questions About Our Legal Terms

01 Does Indonesian law affect whether I can open an account?

02 What data does plaza4ds collect when I link DANA or OVO?

03 How long is my account data kept after I close my account?

04 Can I request a copy of my personal data?

05 How do I get a cookie removed or opt out of tracking?

06 Who do I contact if I believe my account data is incorrect?

Legal

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