Reference

How plaza4ds Handles Your Personal Data

Your account information stays with us for one reason — to keep your sessions running and your wallet connections working. This page explains exactly what we collect, why we hold it, and how you can request changes or deletion at any time.

Account data protectedDANA, OVO, GoPay wallet info handled securelyYour right to access or delete dataNo data sold to third parties
plaza4ds How plaza4ds Handles Your Personal Data
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

We apply encryption to data at rest and in transit so your account details and wallet references are not exposed during a session. Here is how we handle the four areas players ask about most.

Wallet Data Handling Your DANA, OVO, or GoPay reference is stored only for the duration needed to process your transaction. We do not retain full wallet credentials beyond that verification step.
Cookie Policy Session cookies keep you logged in and help detect unusual activity. No cookie on our platform stores your payment PIN or passes financial data to external advertisers.
Data Retention Account records are kept for the period required under applicable law in your eligible region. When you request deletion, we remove identifiable data not required for legal or fraud-prevention obligations.
Requesting Changes You can request access, correction or deletion of your data at any time. Contact our support team via live chat or email with your account email and we will confirm the action taken.
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about your data, want to update stored information, or need to request deletion of your account record, our support team handles privacy requests directly. Reach us through any of the channels below and include your registered account email so we can locate your record quickly.

Live Chat Open the chat widget inside your account dashboard. Describe your privacy request and our team will pull your data record and respond during operating hours.
Email Support Send your request to our support address with your registered email in the subject line. We aim to acknowledge data requests within one business day.
Account Settings Some data updates — like changing your linked DANA or OVO number — can be handled directly inside account settings without needing to contact support.

Privacy Policy Questions Answered

These are the questions we hear most about data handling, account privacy and your rights as an account holder on our platform.

We collect your name, contact details, and the wallet identifier you use — such as your DANA or OVO number — to register, verify your identity, and process transactions on your account.

We do not sell your data. Payment references are passed to processors like GoPay or OVO only to complete a transaction you started. No data goes to advertising networks.

Contact our support team via live chat or email, include your registered account email, and request a data export. We will locate your record and respond within one business day.

Yes. Send a deletion request through live chat or email. We remove identifiable data not subject to legal retention requirements, and confirm the action once it is complete.

We use session cookies to keep you logged in and detect unusual login patterns. Cookies do not store your wallet PIN, payment credentials or any financial data.

We retain records for the period required under applicable law in your eligible region. Availability depends on local law, and our retention periods follow those obligations accordingly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.